This is a companion article to the CI Hub Getting Started Guide. You will need to review both articles to get started using the Connector.
Installing the Connector
Open Canva and go to the App Store.
Search for CI HUB.
Click Use in existing design (to use CI HUB with an open design) or Use in new design (to start a new design).
The CI HUB panel will open inside Canva.
Click Login in the CI HUB panel.
Enter your CI HUB credentials.
Once logged in, add Frontify as a connection so you can access your brand-approved libraries.
Canva - Specific Features and Limitations
Limitations
UI differences
CI HUB in Canva is confined to the Canva plugin UI, which looks and behaves differently compared to other platforms.
No saved connections
Saved connections cannot be loaded in Canva. You must manually add your services each time you use the Connector.
No External Content Panel (ExCoP)
You may see mentions in other CI HUB help articles of an external content panel marked with a link icon. This is not supported within the Microsoft connector. It’s worth noting that these limitations are due to lack of need/support within Microsoft Office itself, and may not be noticeable while using the Connector.
This means there is no support for:
Checking the version of the placed asset
Warnings when a used asset has been updated in Frontify
Linking assets to their local or cloud version
Status regarding local availability
Information regarding missing assets
Moving the source of the asset (from Cloud to local)
FAQ
Q: Where do I find CI HUB once installed?
A: Open an existing or new design, then select Apps → CI HUB from the left panel.