Haven’t found the answers in our help center? No worries, you can reach out to our Support team.
1. Contact Support over the in-app live chat [Enterprise customers only]
Click on the chat bubble that appears in the right corner at the bottom when you are on your Frontify platform:
2. Contact Support over Email Support [Available for all customers]
You can reach us over email at support@frontify.com.
Where to find the right help?
Here's an overview of where you can get different types of requests answered best:
Request Type | Where to reach out |
Questions or issues related to using the platform
| Visit the Frontify Help Center Contact support team |
Bugs reports or improvement suggestions | Contact support team
You can also submit your ideas here by clicking on the «submit idea» button at the top right corner. |
Onboarding, best practices, contract information | Contact your customer success manager |
Questions regarding Frontify Public API | Visit API Documentation on the Frontify Developer Portal
Join the Slack Community |