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All CollectionsMultichannel Experience โ€“ Desktop & MobileFAQ
Why are my Libraries not shown in the Frontify Desktop App?
Why are my Libraries not shown in the Frontify Desktop App?

Library not found in Desktop App

Updated over a year ago

If you are not able to see a library or all libraries, please check if you are invited to those libraries and that you have connected them to a guideline. It is only possible to see the library in the Desktop App if the library has been connected to it.

You can check the following way if your library is connected:

  1. Go to your library

  2. Check on the left side whether the guideline Icon appears as shown in the image below:

3. If the icon appears, it means the library is connected to a Guideline

4. If the icon does not appear, you can add the Library to a Guideline as described in the following article: Connect your Library to the Guideline

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