By Carina and 5 others6 authors54 articles
Can I configure Request Access? If so, how?
How can I troubleshoot the Frontify Password reset?
FAQ - How can I use Analytics filters to get the info I want?
How can I sort Guidelines, Projects, and Libraries?
How do I invite team members to view my Guideline (Project or Media Library)?
Why I am not receiving Frontify mail? How can I fix it?
Is it possible to let certain employees login via Single Sign On, but not all?
We use Single Sign On today. What happens to users that are not in the company anymore? Do we have to delete them manually?
How does a user become part of a Smart Group?
What parameters may be used to dictate a Smart Group?
Is it possible to manually add a user to a Smart Group?
Why can’t I edit the content on the page?
What is Single Sign On for?
How can I change the Brand Color?
How to grant access to users and groups to the Analytics Dashboard
How do I set up a Custom Domain?
Why is the analytics download sum so high?
Can I set up a landing page?
How can I share my Guidelines or assets with employees or external people?
A pop up message with “you’re currently offline, your changes are not going to be saved” appears, what can I do?
How can I reset or change my password?
How to transfer a brand
How to contact Frontify Support
How to set up a Custom Subdomain
How do I update my credit card details?
How to Invite Team Members
How to Create User Groups
How to Delete a User
I can not reset my password, what can I do?
Can I use dark mode?
Why do I get a "403-Unauthorized" error?
Why do I get a 404 error with “Page Not Found”?
Can I change the background color for the Guideline icons in the Dashboard view?
Can I change the icon for the Guideline in the Dashboard view?
How to Share Screens via Public Link
Why can't I change how the Brand or Guideline tile look in the Dashboard view (e.g. image or brand logo)?
How to create or upgrade a subscription?
How can I change the owner of a brand?
Is password protection possible for a Guideline, Folder, Asset, etc.?
How can I find my invoices (for essential plans)?
Can I create my own Webfont package?
Custom Domain: Frequently Asked Questions (FAQ)
What information do we need to provide to update/renew the SSL certificate for our domain?
Why does the message “Certificate expired: Your connection is not private” appear?
Can I pay with PayPal, Twint, Credit Card or Invoice?
Do we need to set up SSO for every Domain we have?
What information do we need to provide to update the certificate for the SSO setup?
Why does an 403 error appear after setting up SSO and logging in via SSO?
Which assets are tracked for the asset download in the Analytics?
Why am I not able to see the Analytics?
What is considered an "Asset view"?
Why is External Usage only showing a numerical value, but no additional detail?
What is External Usage referencing?
Is it possible for each brand within an environment to have its own login page?