Platform

Is it possible for each brand within an environment to have its own login page?

Written by Carina
Updated over a week ago

Why can’t I edit the content on the page?

Written by Carina
Updated over a week ago

Is it possible to manually add a user to a Smart Group?

Written by Carina
Updated over a week ago

What parameters may be used to dictate a Smart Group?

Written by Carina
Updated over a week ago

How does a user become part of a Smart Group?

Written by Carina
Updated over a week ago

Can I configure Request Access? If so, how?

Written by Carina
Updated over a week ago

How do I invite team members to view my Style Guide (Project or Media Library)?

Written by Carina
Updated over a week ago

Is it possible to let certain employees login via Single Sign On, but not all?

Written by Carina
Updated over a week ago

We use Single Sign On today. What happens to users that are not in the company anymore? Do we have to delete them manually?

Written by Carina
Updated over a week ago

What is Single Sign On for?

Written by Carina
Updated over a week ago

How do I set up a Custom Domain?

Written by Carina
Updated over a week ago

Why is External Usage only showing a numerical value, but no additional detail?

Analytics

Written by Carina
Updated over a week ago

What is External Usage referencing?

Analytics

Written by Carina
Updated over a week ago

What is considered an "Asset view"?

Analytics

Written by Carina
Updated over a week ago

My uploaded assets are stuck on “processing” or don’t get uploaded completely, what can I do?

Written by Carina
Updated over a week ago

Is there a size limit to upload Assets?

Written by Carina
Updated over a week ago

How can I share my Style Guide or assets with employees or external people?

Written by Carina
Updated over a week ago

Why is the analytics download sum so high?

Written by Carina
Updated over a week ago

Which assets are tracked for the asset download in the Analytics?

Written by Carina
Updated over a week ago

Why am I not able to see the Analytics?

Analytics

Written by Carina
Updated over a week ago

Can I set a landing page?

Written by Carina
Updated over a week ago

A pop up message with “you’re currently offline, your changes are not going to be saved” appears, what can I do?

Written by Carina
Updated over a week ago

How can I reset my password?

Written by Carina
Updated over a week ago

I can not reset my password, what can I do?

If the password reset doesn't work, you didn't receive the email or it's shown as expired, check out this article.

Written by Carina
Updated over a week ago

Why do I get an "403-Access Denied" error?

Written by Carina
Updated over a week ago

Why do I get a 404 error with “Page Not Found”?

Written by Carina
Updated over a week ago

Can I use dark mode?

Written by Carina
Updated over a week ago

Why can't I change how the Brand or Style Guide tile look in the Dashboard view (e.g. image or brand logo)?

Written by Carina
Updated over a week ago

Can I change the background color for the Style Guide icons in the Dashboard view?

Written by Carina
Updated over a week ago

Can I change the icon for the Style Guide in the Dashboard view?

Written by Carina
Updated over a week ago

How to contact Frontify Support

Written by Carina
Updated over a week ago

Is password protection possible for a Style Guide, Folder, Asset etc.?

Written by Carina
Updated over a week ago

Discover Performance Analytics for Your Brand

Written by Gabriela Tenze
Updated over a week ago

Sharing Capabilities

Learn about the front and backend sharing capabilities

Written by Gabriela Tenze
Updated over a week ago

Revisions

Get to know the Revisions feature and how it can help you organize asset iterations.

Written by Gabriela Tenze
Updated over a week ago

Backend Asset Filters

This article will show you how to use the asset filter to search through assets in the backend of your brand space.

Written by Gabriela Tenze
Updated over a week ago

Emojis

Written by Gabriela Tenze
Updated over a week ago

Upload File Formats

Here are the upload file formats supported by Frontify

Written by Gabriela Tenze
Updated over a week ago

Asset Chooser

What it does, and where it can be used

Written by Gabriela Tenze
Updated over a week ago

Bulk Actions

This article explains how you can work with bulk actions and how it can help you organize your assets.

Written by Gabriela Tenze
Updated over a week ago

The Power Bar

Within the assets the PowerBar shows its real magic.

Written by Frank Hesenius
Updated over a week ago

How to structure your brand in Frontify?

Frontify allows a clear and user-friendly representation of your brand architecture, no matter how complex it is.

Written by Patrick Schädler
Updated over a week ago

Upload Logo & Brand Assets

Your brand has just got a new home. Make it comfy and upload your company logo and add some brand assets, like images.

Written by Frank Hesenius
Updated over a week ago

User Roles and Permissions

Who is allowed to do what

Written by Marco
Updated over a week ago

The PowerBar

The Powerbar in Frontify from the dashboard view.

Written by Frank Hesenius
Updated over a week ago

Switch Account

You wonder why you're not seeing all the brands you were invited too? Click on switch account.

Written by Frank Hesenius
Updated over a week ago

User Profile

Changing your profile is so easy, all in one place.

Written by Frank Hesenius
Updated over a week ago

How to transfer a brand

Learn how to transfer a brand to your client's account

Written by Frank Hesenius
Updated over a week ago

Frontify System Requirements

System Requirements

Written by Frank Hesenius
Updated over a week ago

How to create or upgrade a subscription?

Would you like to subscribe to one of our plans or upgrade your current one?

Written by Frank Hesenius
Updated over a week ago

Cancel Frontify Subscription

How do I delete my Frontify account?

Written by Frank Hesenius
Updated over a week ago

How can I find my invoices?

You are searching for your invoices?

Written by Frank Hesenius
Updated over a week ago

Keyboard shortcuts

Shortcuts are very helpful. We have one ;-)

Written by Frank Hesenius
Updated over a week ago

Can I pay with PayPal, Twint, Credit Card or Invoice?

Written by Carina
Updated over a week ago

Branded Login Page

Team and enterprise customers can easily customize their login page. This article helps you geting started.

Written by Michael J. Müller
Updated over a week ago

Set up a Custom Domain

Use your own domain for your Frontify Brand Portal

Written by Frank Hesenius
Updated over a week ago

How to set up a Custom Sub-domain

Create a custom Frontify sub-domain for your main Style Guides.

Written by Frank Hesenius
Updated over a week ago

Can I create my own Webfont package?

Sure you can do that. Follow the 5 steps in this article.

Written by Frank Hesenius
Updated over a week ago

How do I update my credit card details

Change your credit card details.

Written by Frank Hesenius
Updated over a week ago

Custom Domain: Frequently Asked Questions (FAQ)

A selection of frequently asked questions about the custom domain setup.

Written by Marco
Updated over a week ago

How to Create User Groups

Learn how to benefit from user groups by setting them up, adding members, and assigning them to specific projects.

Written by Gabriela Tenze
Updated over a week ago

Customized Email Notification Templates (White Labeling)

Set up a customized and on-brand email notification template based on your brand guidelines – for all your Frontify-related emails.

Written by Raffael Spescha
Updated over a week ago

User Management Overview

This article will provide you with all the information and links you need to keep oversight on your user management.

Written by Gabriela Tenze
Updated over a week ago

Change of the Account Administrator

It's easy to set additional team members as account admins.

Written by Michael J. Müller
Updated over a week ago

User Access Management

There are different ways of managing access and users with Frontify.

Written by Patrick Schädler
Updated over a week ago

How to Invite Team Members

Share your amazing work with others in your company.

Written by Frank Hesenius
Updated over a week ago

How to Delete a User

Learn how you can delete users from a project level or from the whole platform and transfer ownership rights.

Written by Frank Hesenius
Updated over a week ago

Request Access

Allow new users to request access directly on the login page. This is how you configure the request access.

Written by Frank Hesenius
Updated over a week ago

Two-Factor Authentication (2FA)

Learn how to set up 2FA in your account to add another layer of protection.

Written by Gabriela Tenze
Updated over a week ago

Provisioning

Meet your company’s high security standards with the provisioning feature.

Written by Michael J. Müller
Updated over a week ago

Public sharing

Learn how to share your Brand Portal with stakeholders.

Written by Gabriela Tenze
Updated over a week ago

How to Share Screens via Public Link

You`ve the possibility to share screens and more

Written by Frank Hesenius
Updated over a week ago

Multi-language feature

Frontify Style Guides can be set up in multiple languages.

Written by Frank Hesenius
Updated over a week ago

Favicon

This article will explain what a favicon is and how to set it up for your Frontify page

Written by Gabriela Tenze
Updated over a week ago

Terms & Conditions

This article will show you how to include a terms and conditions notice to your Frontify platform

Written by Gabriela Tenze
Updated over a week ago

Single Sign-On (SSO) - Fast and convenient login for employees

Simplify the access to Frontify for all your employees by using Single Sign On.

Written by Marco
Updated today

SSO: Frequently Asked Questions (FAQ)

A selection of frequently asked questions about Single Sign On.

Written by Marco
Updated today

Managing Access & Permissions with SSO

Answers to common questions about how best to manage Frontify access for your company's SSO users.

Written by Diana
Updated over a week ago

Why does an 403 error appear after setting up SSO and logging in via SSO?

Written by Carina
Updated over a week ago

SSO User Groups mapping

How to combine user groups with SAML SSO

Written by Marco
Updated over a week ago

SSO - Okta Configuration Example

This example shows you how to configure Okta for Frontify.

Written by Marco
Updated over a week ago

SSO - Google Configuration Example

This example shows you the configuration of Google for Frontify.

Written by Diana
Updated over a week ago

SSO - ADFS Configuration Example

This example shows you how to configure ADFS for Frontify.

Written by Diana
Updated over a week ago

SSO - Azure AD Configuration Example

This example shows you how to configure Azure for Frontify.

Written by Diana
Updated over a week ago

SSO - OneLogin Configuration Example

This example shows you the configuration of OneLogin for Frontify.

Written by Diana
Updated over a week ago