Platform

Explore the Frontify Platform from your first steps to general settings

Frank Hesenius avatar Johannes Waibel avatar Michael J. Müller avatar +6
85 articles in this collection
Written by Frank Hesenius, Johannes Waibel, Michael J. Müller and 6 others
General

My uploaded assets are stuck on “processing” or don’t get uploaded completely, what can I do?

Carina avatar
Written by Carina
Updated over a week ago

Is there a size limit to upload Assets?

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Written by Carina
Updated over a week ago

How can I share my Style Guide or assets with employees or external people?

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Written by Carina
Updated over a week ago

Why is the analytics download sum so high?

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Written by Carina
Updated over a week ago

Can I set a landing page?

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Written by Carina
Updated over a week ago

A pop up message with “you’re currently offline, your changes are not going to be saved” appears, what can I do?

Carina avatar
Written by Carina
Updated over a week ago

How can I reset my password?

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Written by Carina
Updated over a week ago

I can not reset my password, what can I do?

If the password reset doesn't work, you didn't receive the email or it's shown as expired, check out this article.
Carina avatar
Written by Carina
Updated over a week ago

Why do I get an "403-Access Denied" error?

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Written by Carina
Updated over a week ago

Why do I get a 404 error with “Page Not Found”?

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Written by Carina
Updated over a week ago

Can I use dark mode?

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Written by Carina
Updated over a week ago

Can I change the background color for the Style Guide icons in the Dashboard view?

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Written by Carina
Updated over a week ago

Can I change the icon for the Style Guide in the Dashboard view?

Carina avatar
Written by Carina
Updated over a week ago

How to contact Frontify Support

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Written by Carina
Updated over a week ago

Is password protection possible for a Style Guide, Folder, Asset etc.?

Carina avatar
Written by Carina
Updated over a week ago

Sharing Capabilities

Learn about the front and backend sharing capabilities
Jennifer Hubauer avatar
Written by Jennifer Hubauer
Updated over a week ago

Revisions

Get to know the Revisions feature and how it can help you organize asset iterations.
Jennifer Hubauer avatar
Written by Jennifer Hubauer
Updated over a week ago

Backend Asset Filters

This article will show you how to use the asset filter to search through assets in the backend of your brand space.
Jennifer Hubauer avatar
Written by Jennifer Hubauer
Updated over a week ago

Emojis

Jennifer Hubauer avatar
Written by Jennifer Hubauer
Updated over a week ago

Upload File Formats

Here are the upload file formats supported by Frontify
Jennifer Hubauer avatar
Written by Jennifer Hubauer
Updated this week

Asset Chooser

What it does, and where it can be used
Jennifer Hubauer avatar
Written by Jennifer Hubauer
Updated over a week ago

Bulk Actions

This article explains how you can work with bulk actions and how it can help you organize your assets.
Jennifer Hubauer avatar
Written by Jennifer Hubauer
Updated over a week ago
Getting Started

The Power Bar

Within the assets the PowerBar shows its real magic.
Frank Hesenius avatar
Written by Frank Hesenius
Updated over a week ago

How to structure your brand in Frontify?

Frontify allows a clear and user-friendly representation of your brand architecture, no matter how complex it is.
Patrick Schädler avatar
Written by Patrick Schädler
Updated over a week ago

Upload Logo & Brand Assets

Your brand has just got a new home. Make it comfy and upload your company logo and add some brand assets, like images.
Frank Hesenius avatar
Written by Frank Hesenius
Updated over a week ago

User Roles and Permissions

Who is allowed to do what
Marco avatar
Written by Marco
Updated over a week ago

The PowerBar

The Powerbar in Frontify from the dashboard view.
Frank Hesenius avatar
Written by Frank Hesenius
Updated over a week ago

Switch Account

You wonder why you're not seeing all the brands you were invited too? Click on switch account.
Frank Hesenius avatar
Written by Frank Hesenius
Updated over a week ago

User Profile

Changing your profile is so easy, all in one place.
Frank Hesenius avatar
Written by Frank Hesenius
Updated over a week ago

How to transfer a brand

Learn how to transfer a brand to your client's account
Frank Hesenius avatar
Written by Frank Hesenius
Updated over a week ago

Frontify System Requirements

System Requirements
Frank Hesenius avatar
Written by Frank Hesenius
Updated over a week ago

How to create or upgrade a subscription?

Would you like to subscribe to one of our plans or upgrade your current one?
Frank Hesenius avatar
Written by Frank Hesenius
Updated over a week ago

Cancel Frontify Subscription

How do I delete my Frontify account?
Frank Hesenius avatar
Written by Frank Hesenius
Updated over a week ago

How can I find my invoices?

You are searching for your invoices?
Frank Hesenius avatar
Written by Frank Hesenius
Updated over a week ago

Keyboard shortcuts

Shortcuts are very helpful. We have one ;-)
Frank Hesenius avatar
Written by Frank Hesenius
Updated over a week ago
Account Setup and Configuration

Can I pay with PayPal, Twint, Credit Card or Invoice?

Carina avatar
Written by Carina
Updated over a week ago

Branded Login Page

Team and enterprise customers can easily customize their login page. This article helps you geting started.
Michael J. Müller avatar
Written by Michael J. Müller
Updated over a week ago

Set up a Custom Domain

Use your own domain for your Frontify Brand Portal
Frank Hesenius avatar
Written by Frank Hesenius
Updated over a week ago

How to set up a Custom Sub-domain

Create a custom Frontify sub-domain for your main Style Guides.
Frank Hesenius avatar
Written by Frank Hesenius
Updated over a week ago

Can I create my own Webfont package?

Sure you can do that. Follow the 5 steps in this article.
Frank Hesenius avatar
Written by Frank Hesenius
Updated over a week ago

How do I update my credit card details

Change your credit card details.
Frank Hesenius avatar
Written by Frank Hesenius
Updated over a week ago

Custom Domain: Frequently Asked Questions (FAQ)

A selection of frequently asked questions about the custom domain setup.
Marco avatar
Written by Marco
Updated over a week ago

How to Create User Groups

Learn how to benefit from user groups by setting them up, adding members, and assigning them to specific projects.
Jennifer Hubauer avatar
Written by Jennifer Hubauer
Updated over a week ago

Customized Email Notification Templates (White Labeling)

Set up a customized and on-brand email notification template based on your brand guidelines – for all your Frontify-related emails.
Raffael Spescha avatar
Written by Raffael Spescha
Updated over a week ago

User Management Overview

This article will provide you with all the information and links you need to keep oversight on your user management.
Jennifer Hubauer avatar
Written by Jennifer Hubauer
Updated over a week ago

Change of the Account Administrator

It's easy to set additional team members as account admins.
Michael J. Müller avatar
Written by Michael J. Müller
Updated over a week ago

User Access Management

There are different ways of managing access and users with Frontify.
Patrick Schädler avatar
Written by Patrick Schädler
Updated over a week ago

How to Invite Team Members

Share your amazing work with others in your company.
Frank Hesenius avatar
Written by Frank Hesenius
Updated over a week ago

How to Delete a User

Learn how you can delete users from a project level or from the whole platform and transfer ownership rights.
Frank Hesenius avatar
Written by Frank Hesenius
Updated over a week ago

Request Access

Allow new users to request access directly on the login page. This is how you configure the request access.
Frank Hesenius avatar
Written by Frank Hesenius
Updated over a week ago

Two-Factor Authentication (2FA)

Learn how to set up 2FA in your account to add another layer of protection.
Jennifer Hubauer avatar
Written by Jennifer Hubauer
Updated over a week ago

Provisioning

Meet your company’s high security standards with the provisioning feature.
Michael J. Müller avatar
Written by Michael J. Müller
Updated over a week ago

Public sharing

Learn how to share your Brand Portal with stakeholders.
Jennifer Hubauer avatar
Written by Jennifer Hubauer
Updated over a week ago

How to Share Screens via Public Link

You`ve the possibility to share screens and more
Frank Hesenius avatar
Written by Frank Hesenius
Updated over a week ago

Multi-language feature

Frontify Style Guides can be set up in multiple languages.
Frank Hesenius avatar
Written by Frank Hesenius
Updated over a week ago

Favicon

This article will explain what a favicon is and how to set it up for your Frontify page
Jennifer Hubauer avatar
Written by Jennifer Hubauer
Updated over a week ago

Terms & Conditions

This article will show you how to include a terms and conditions notice to your Frontify platform
Jennifer Hubauer avatar
Written by Jennifer Hubauer
Updated over a week ago