Platform
Explore the functionality provided throughout the Platform.
123 articles
- Write effective prompts for the Brand assistantClear prompts lead to better, more usable results.
- Workspace spotlight searchSearch across your Workspace
- Natural language searchFind assets with exact or similar terms
- Enhanced image searchFind assets faster with AI-powered image understanding.
- Understanding Search Types in FrontifyFrontify offers multiple search experiences, each designed for different use cases.
- Available languages in Frontify
- Understanding Frontify’s MAU definition updateA clearer way to measure authenticated usage as Frontify expands across connected tools, integrations, and AI-powered workflows.
- Sharing Capabilities (Assets, Collections and Folders)Learn how to share content with your team, external partners, and invited users including how to give specific people access to individual folders.
- RevisionsGet to know the Revisions feature and how it can help you organize asset iterations.
- Asset FiltersThis article will show you how to use asset filters and metadata to search through assets in the backend of your brand space.
- Emojis
- Asset ChooserWhat it does, and where it can be used
- Bulk curation in librariesThis article explains how you can work with bulk actions in the Libraries and how it can help you organize your assets.
- Cookie consent managementManage cookie preferences in Frontify
- Understanding the new platform navigationNavigate the platform more easily with the new layout
- Brand assistantInteract with your brand guidelines conversationally.
- Logout Options for ViewersHow viewers can log out of Frontify, and how admins can make it easier for them
- CatalogsMake metadata more consistent, helping teams organize and discover assets more reliably.
- How to structure your brand in Frontify?Frontify allows a clear and user-friendly representation of your brand architecture, no matter how complex it is.
- User Roles and PermissionsWho is allowed to do what
- The PowerBarThe Powerbar in Frontify from the dashboard view.
- Switch AccountYou wonder why you're not seeing all the brands you were invited too? Click on switch account.
- User ProfileOwn your profile. Update everything, instantly.
- Frontify System RequirementsRecommendations to Get the Best Frontify Experience
- Keyboard shortcutsShortcuts are very helpful. We have one ;-)
- Understanding and fixing 403 and 404 errors in FrontifyTroubleshooting unauthorized access and permission issues
- Domain PathCreate custom URLs path to redirect users to specific Frontify pages
- Branded Login PageTeam and enterprise customers can easily customize their login page. This article helps you get started.
- Domain OverviewKeep an overview and manage all your domains in a single dashboard
- Set up a Custom SubdomainUse your own subdomain for your Frontify Brand Portal
- Customize email template (White labeling)Set up customized and on-brand email notifications based on your brand guidelines – for all your Frontify-related emails.
- User Management OverviewThis article will provide you with all the information and links you need to keep oversight on your user management.
- Change or add an account administratorIt's easy to set additional team members as account admins.
- User Access ManagementThere are different ways of managing access and users with Frontify.
- Access requestSimplify onboarding by letting collaborators request access. This feature gives you more control over who joins your brand portal.
- Two-Factor Authentication (2FA)Learn how to set up 2FA in your account to add another layer of protection.
- ProvisioningMeet your company’s high security standards with the provisioning feature.
- Public sharingLearn how to share your Brand Portal with the relevant stakeholders.
- Multi-language featureFrontify Guidelines can be set up in multiple languages.
- FaviconLearn what a favicon is and how to set it up for your Frontify page
- Terms & ConditionsThis article will show you how to include a terms and conditions notice to your public Frontify Guidelines
- Newsletter Notifications and ApplicationsHow to customize newsletter notifications and manage applications within Frontify
- Options to customize your passwordUnderstand how you can make your password more secure
- How to Change Your Transactional Email Sender AddressThis guide will help you customize the sender email address for transactional emails sent from Frontify, such as invitations, notifications, and access requests.
- Domain SSL Certificate Renewal ProcessThis article outlines the process for renewing expiring domain SSL certificates.
- SSO - Fast and Convenient Login for EmployeesSimplify the access to Frontify for all your employees by using SSO (Single Sign-On).
- SSO: Frequently Asked Questions (FAQ)A selection of frequently asked questions about Single Sign On.
- Managing Access & Permissions with SSOAnswers to common questions about how best to manage Frontify access for your company's SSO users.
- SSO User Groups mappingMap identity provider groups to Frontify User Groups to automate user access via SSO.
- SSO - Okta Configuration ExampleThis example shows you how to configure Okta for Frontify.
- SSO - Google Configuration ExampleThis example shows you the configuration of Google for Frontify.
- SSO - ADFS Configuration ExampleThis example shows you how to configure ADFS for Frontify.
- SSO - Microsoft Entra (Azure AD) Configuration ExampleThis example shows you how to configure Microsoft Entra for Frontify.
- SSO - OneLogin Configuration ExampleThis example shows you the configuration of OneLogin for Frontify.
- SSO SAML TroubleshootingError Message Guide for SAML
- SSO Certificate Renewal ProcessThis article outlines the process for handling renewals of expiring SSO (SAML) certificates.
- How to set up SSO (Single-Sign On) with SAMLInstructions to start the SSO setup for your brand portal with SAML
- Analytics Dashboard – Search InsightsAnalyze and understand the search behavior of users to improve the discoverability of brand content in Guidelines & Libraries
- Analytics Dashboard – OverviewLearn how your teams engage with brand content across Frontify and uncover insights that help you improve adoption, content performance, and brand consistency.
- Asset audit trailControl all the events associated with specific assets
- Analytics Dashboard - Storage tabLearn more about the storage of your Frontify platform.
- Analytics Dashboard - Template tabLearn more about your template tracking.
- Understanding Guideline AnalyticsSee how your page and files are performing
- Asset Analytics – Via libraryLearn more about how your assets are performing across your brand platform.
- Security – Anti-malware Protection for Uploaded AssetsUploaded files are scanned for malware and will be locked (no download possible) if infected
- Penetration Testing Questions? Reach Out to Your Customer Success Manager
- Why traffic can be blocked when using Cloudflare or another Web Application Firewall (WAF)Learn how Cloudflare, reverse proxies, and Web Application Firewalls (WAFs) can affect traffic to Frontify and what you can do to reduce the risk of blocked requests.
- How can I use Analytics filters to get the info I want?
- How can I sort Guidelines, Projects, and Libraries?Fast and easy ways to sort your assets in Frontify
- How can I troubleshoot the Frontify Password reset?
- Can I configure Request Access? If so, how?
- Why I am not receiving Frontify mail? How can I fix it?
- How do I invite team members to view my Guideline (Project or Media Library)?A few steps to invite your team to your Guideline
- Is it possible to let certain employees login via Single Sign On, but not all?
- We use Single Sign On today. What happens to users that are not in the company anymore? Do we have to delete them manually?
- How does a user become part of a Smart Group?
- What parameters may be used to dictate a Smart Group?
- Is it possible to manually add a user to a Smart Group?
- Why can’t I edit the content on the page?
- What is Single Sign On for?
- How to grant access to users and groups to the Analytics Dashboard
- How can I change the Brand Color?Brand Color change
- How do I set up a Custom Subdomain?
- Why is the analytics download sum so high?
- Can I set up a landing page?Domain Overview
- How can I share my Guidelines or assets with employees or external people?
- A pop up message with “you’re currently offline, your changes are not going to be saved” appears, what can I do?
- How can I reset or change my password?How to change or reset the password.
- How to transfer a brandLearn how to transfer a brand to your client's account
- How to contact Frontify Support
- How to invite team membersInviting users to guidelines, libraries, projects, or specific folders
- How to Create User GroupsLearn how to benefit from user groups by setting them up, adding members, and assigning them to specific projects.
- How to Delete a UserLearn how you can delete users from a project level or from the whole platform and transfer ownership rights.
- I can not reset my password, what can I do?If the password reset doesn't work, you didn't receive the email or it's shown as expired, check out this article.
- Can I use dark mode?
- Why do I get a "403-Unauthorized" error?
- Why do I get a 404 error with “Page Not Found”?
- Can I change the background color for the Guideline icons in the Dashboard view?
- Can I change the icon for the Guideline in the Dashboard view?
- Why can't I change how the Brand or Guideline tile look in the Dashboard view (e.g. image or brand logo)?
- How can I change the owner of a brand?Change Brand Owner
- Is password protection possible for a Guideline, Folder, Asset, etc.?
- Can I create my own webfont package?Sure you can do that. Follow the 5 steps in this article.
- Custom Subdomain: Frequently Asked Questions (FAQ)A selection of frequently asked questions about the custom subdomain setup.
- What information do we need to provide to update/renew the SSL certificate for our domain?
- Why does the message “Certificate expired: Your connection is not private” appear?
- Can I pay with PayPal, Twint, Credit Card or Invoice?
- Do we need to set up SSO for every Domain we have?
- What information do we need to provide to update the certificate for the SSO setup?
- Why am I not able to see the Analytics?Analytics
- What is considered an "Asset view"?Analytics
- Why is External Usage only showing a numerical value, but no additional detail?Analytics
- What is External Usage referencing?Analytics
- Is it possible for each brand within an environment to have its own login page?
- How can I export the Analytics chart data?
- How to enable or disable the Brand assistantControl where and how the Brand assistant is available across your account.
- I can't access content or assets in my Frontify portal — what should I do?Frontify Support cannot manage permissions or access inside your organisation's portal. Here's how to find the right person to help you and what steps to take.
- Frontify Media DeliveryOptimize your asset distribution with Frontify Media Delivery
- Media Delivery transition guideEnsuring a smooth transition to Frontify Media Delivery
- Media delivery digest emailGet weekly insights into how your Frontify assets are being delivered across the web
- CDN LinksLearn about static and dynamic CDN links available as part of Frontify's media delivery service.
- Media delivery analyticsTrack your asset CDN delivery bandwidth usage easily.
- Dynamic media servicesTransform, optimize, and deliver assets at scale