For self-service & legacy plans, our Support team is available via email only and handles limited request types such as:
Account access issues
Billing questions
Bug reports
When sending an email, make sure to include:
Your account URL
Your email address
A description of the issue (plus screenshots, if relevant)
⏱️ We’ll review requests related to account access, billing or bugs within a few business days.
Note!
We’re are not offering personalized product guidance (e.g., help setting up features or optimizing your workspace).
For most other questions, our Help Center is the best place to find quick, detailed answers.
Need more direct support? Our Enterprise plans include hands-on help from our team. [Learn more →].