You can now decide on the headline and the description of the error window display and make it yours, following your brand’s language and tone of voice.

Account admins can customize the messages displayed on "Not Found" 404 or "Unauthorized" 403 error pages.

You can find the “Customize error page” section in the Account settings.

The page that will open up has an editable section where you can personalize several instances of the page.

First, you need to select either the Content or the Design section. In both cases, you can test your design by clicking on the right-end button “Preview.”

The content section

The content section has several options you can tweak to make your error page the way you like it:

  • Text - it allows you to select the font

  • Titles - this will be the title of your page. You can also select your specific color. Please remember to toggle it on, if not your title will not be visible.

  • Sublines - this will be the subtitle. You can also select your specific color. Please remember to toggle it on, if not your subline will not be visible.

  • Last 4 links user has visited - this list up to four links the user went through.

The design section

The design section has several options you can tweak to make your error page the way you like it:

  • Key Visual - it allows you to add an image placing it above the title (in the image below, I uploaded the Monobrand logo as an example). You can decide how far from the title you want it to be by adjusting the Max. Height. Please remember to add “px”(pixels) after the number you place in there. If not, an error message will pop up.

  • Button - you can also add a button under your sublines that bring visitors back to their home page. You can customize the font color, the background color (the color of the button), and the hover color (the button’s color when you hover over it with the cursor). The radius option allows you to modify the corner of the button, making the edges more round. To personalize the button’s text, you can write under the “Label” section (in the image below, I uploaded the "Take me home" button as an example).

  • Page Background - if you want to personalize your 404 or 403 error page window, you can add an image in the background and upload it directly from your computer. You can then use the position drop-down menu to place it the way it better fits the page. Alternatively, you use “Background color” to customize the page background by adding one of your brand colors.

So as you can see, there are plenty of possibilities to make your error page more pleasant. Go and build it yourself.

In case you have any further questions, please don’t hesitate to contact our support team.

We hope you have found this article helpful.

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