Frontify

It is not possible to remove the timeline at the bottom.

Can I remove the timeline at the bottom of a video when someone hovers over it?

Frontify Support

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

AI title

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

You're not signed in on this browser. Sign in through this site's Messenger, then reload this page.

Sign in to view your company's tickets

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Reading along with you

Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

Update your plan, payment method, and invoices.

Style guide

Article page title

Home hero title

English

Inside Frontify: January 2026

Inside Frontify: June 2026

Product keynote 

Write effective prompts for the Brand assistant

Workspace spotlight search

Natural language search

Enhanced image search

Understanding Search Types in Frontify

Available languages in Frontify

Understanding Frontify’s MAU definition update

Brand assistant in DAM

Platform

Sharing Capabilities (Assets, Collections and Folders)

Revisions

Asset Filters

Emojis

Asset Chooser

Bulk curation in libraries

Cookie consent management

Understanding the new platform navigation

Brand assistant in Guidelines

Logout Options for Viewers

Catalogs

General

How to structure your brand in Frontify?

User roles and permissions

User Profile

Frontify System Requirements

Keyboard shortcuts

Getting Started 

Understanding and fixing 403 and 404 errors in Frontify

Domain Path

Branded Login Page

Domain Overview

Set up a Custom Subdomain

Customize email template (White labeling)

User management overview

Change or add an account administrator

User access management

Access request

Two-Factor Authentication (2FA)

Provisioning

Public sharing

Multi-language feature

Favicon

Terms & Conditions

Newsletter Notifications and Applications

Options to customize your password

How to Change Your Transactional Email Sender Address

Domain SSL Certificate Renewal Process

Account Setup and Configuration

SSO - Fast and Convenient Login for Employees

SSO: Frequently Asked Questions (FAQ)

Managing Access & Permissions with SSO

SSO user groups mapping

SSO - Okta Configuration Example

SSO - Google Configuration Example

SSO - ADFS Configuration Example

SSO - Microsoft Entra (Azure AD) Configuration Example

SSO - OneLogin Configuration Example

SSO SAML Troubleshooting

SSO Certificate Renewal Process

How to set up SSO (Single-Sign On) with SAML

Single Sign-On (SSO)

Analytics Dashboard – Search Insights

Analytics Dashboard – Overview

Asset audit trail

Analytics Dashboard - Storage tab

Analytics Dashboard - Template tab

Understanding guideline analytics

Asset Analytics – Via library

Analytics (Brand Performance)

Security – Anti-malware Protection for Uploaded Assets

Penetration Testing Questions? Reach Out to Your Customer Success Manager

Why traffic can be blocked when using Cloudflare or another Web Application Firewall (WAF)

Security

Frontify Media Delivery

Media Delivery transition guide

Media delivery digest email

CDN Links

Media delivery analytics

Dynamic media services

Media Delivery

How can I use Analytics filters to get the info I want?

How can I sort Guidelines, Projects, and Libraries?

How can I troubleshoot the Frontify Password reset?

Can I configure Request Access? If so, how?

Why I am not receiving Frontify mail? How can I fix it?

How do I invite team members to view my Guideline (Project or Media Library)?

Is it possible to let certain employees login via Single Sign On, but not all?

We use Single Sign On today. What happens to users that are not in the company anymore? Do we have to delete them manually?

How does a user become part of a Smart Group?

What parameters may be used to dictate a Smart Group?

Is it possible to manually add a user to a Smart Group?

Why can’t I edit the content on the page?

What is Single Sign On for?

How to grant access to users and groups to the Analytics Dashboard

How can I change the brand color?

How do I set up a Custom Subdomain?

Why is the analytics download sum so high?

Can I set up a landing page?

How can I share my Guidelines or assets with employees or external people?

A pop up message with “you’re currently offline, your changes are not going to be saved” appears, what can I do?

How can I reset or change my password?

How to transfer a brand

How to contact Frontify Support

How to invite team members

How to Create User Groups

How to Delete a User

I can not reset my password, what can I do?

Can I use dark mode?

Why do I get a "403-Unauthorized" error?

Why do I get a 404 error with “Page Not Found”?

Can I change the background color for the Guideline icons in the Dashboard view?

Related Articles