Customer Success
Maximizing your partnership with Frontify to manage, optimize, and expand your brand's potential.
8 articles
- Access the Frontify Customer HubLearn how to access the Customer Hub and understand what content is available to you.
- Choosing Your Onboarding Plan FocusUnderstand what is the best option to personalize the onboarding experience in your Customer Hub
- Customer Hub: Requirements & SecurityAccess requirements and security measures for the Frontify Customer Hub to ensure seamless access and functionality.
- Success Planning - Choosing a campaign toolkit setupLearn the difference between a simple or a comprehensive Campaign Toolkit — whether as part of your existing guidelines or as a standalone portal.
- How to invite your IT Administrator to the Customer HubInvite your IT admin to handle essential tasks like domain and SSO configuration, and tap into dev resources — all in one place.
- Email Template - Ask your IT admin for help!Quick template to ask your IT team for help with setting up your custom subdomain and SSO for your Brand Portal.
- How Monthly Active User (MAU) pricing worksLearn how Frontify measures Monthly Active Users (MAUs), how licensing works, and how our pricing stays fair and flexible as your brand grows.
- Key definitions to know in FrontifyWhen working with Frontify, you'll come across some important terms that make navigating the platform smoother. Here's a quick list to help you understand everything quickly.