All CollectionsCustomer SuccessCustomer SuccessMaximizing your partnership with Frontify to manage, optimize, and expand your brand's potential.8 articlesAccess the Frontify Customer HubLearn how to access the Customer Hub and understand what content is available to you.Choosing Your Onboarding Plan FocusUnderstand what is the best option to personalize the onboarding experience in your Customer HubCustomer Hub: Requirements & SecurityAccess requirements and security measures for the Frontify Customer Hub to ensure seamless access and functionality.Success Planning - Choosing a campaign toolkit setupLearn the difference between a simple or a comprehensive Campaign Toolkit — whether as part of your existing guidelines or as a standalone portal.How to invite your IT Administrator to the Customer HubInvite your IT admin to handle essential tasks like domain and SSO configuration, and tap into dev resources — all in one place.Email Template - Ask your IT admin for help!Quick template to ask your IT team for help with setting up your custom subdomain and SSO for your Brand Portal.How Monthly Active User (MAU) pricing worksLearn how Frontify measures Monthly Active Users (MAUs), how licensing works, and how our pricing stays fair and flexible as your brand grows.Key definitions to know in FrontifyWhen working with Frontify, you'll come across some important terms that make navigating the platform smoother. Here's a quick list to help you understand everything quickly.
