To keep your workspace secure and running smoothly, we’re introducing a small but important update: admin accounts now need a verified email address.
If you’re an admin, verifying your email ensures you can continue managing users and access without interruptions.
Why this matters
This update helps us strengthen security across all Frontify workspaces and protect your account and your team.
It’s a quick, one-time step that keeps everything working as expected.
What happens if I don’t verify my email?
If your email is not verified, some admin actions may not work as expected.
This includes:
Adding or inviting users to the platform
Adding users or groups to resources
Approving access requests
Transferring ownership of your account
To avoid any disruption, we recommend verifying your email as soon as possible.
How to verify your email
Click on the Verify email button in the banner
Check your inbox
Follow the verification button in the email
Didn’t receive the email?
Check your spam or junk folder
Make sure your email address is correct
Try resending the verification email
Need help?
If you’re still having trouble verifying your email, please reach out to our support team or contact your dedicated customer success manager. We’re happy to help.