To keep your workspace secure and running smoothly, we're introducing a small but important update: all Frontify users now need a verified email address.
Verifying your email is a quick, one-time step that helps protect your account and ensures you can continue accessing Frontify without interruption.
Why this matters
This update helps us strengthen security across all Frontify workspaces and better protect your account and your team.
It's a quick, one-time step that keeps everything working as expected.
What happens if I don’t verify my email?
If your email address hasn't been verified, you'll be asked to verify it before you can continue using Frontify.
Once you've completed verification, you'll have full access to the platform. You only need to do this once.
How to verify your email
Click Verify email when prompted.
Check your inbox.
Click the Verify email button in the email.
Return to Frontify and continue where you left off.
If you're a workspace admin, you can also verify your email from the banner in Access Management.
Didn’t receive the email?
Check your spam or junk folder.
Make sure your email address is correct.
Try resending the verification email.
If you're still having trouble, please contact your workspace administrator or reach out to our Support team.
Need help?
If you're still having trouble verifying your email, please reach out to our Support team or contact your dedicated Customer Success Manager. We're happy to help.