LinkrUI requires a paid subscription, contact your Customer Success Manager for a free trial. You can add LinkrUI licenses directly to your Frontify contract. Please contact your Customer Success Manager if you have questions.
Before getting started, make sure you can log in to your organization's Frontify.
Verify that you have at least viewer access to a backend library.
Viewer Access: Allows you to browse and use assets within a library from LinkrUI.
Editor Access: Required if you need to upload assets to the library from LinkrUI.
Not installed yet? See our LinkrUI overview article for a full list of compatible tools and step-by-step installation guides tailored to each platform group.
Navigation
Following the LinkrUI dashboard, let’s examine each section.
Search
You can search by:
Title
Description
Name
Tags
Metadata
LinkrUI search results will be the same search results as from the backend of the Frontify libraries.
Collections
You can access all of the Collections available in your Frontify libraries.
Note: You cannot search inside a Collection.
Filter
You can filter by:
File type
Metadata (called Smart Filters in the extension)
Change Brand
Change which brand you are working out of.
Upload New Asset
Using this icon, you can upload your files to Frontify.
Note: This option will always upload a new asset, not a revision to an existing asset.
To upload a revision of a new asset, visit Create a revision (update) of an existing file below.
Folder Structure
You will see the same folder structure in LinkrUI as you would in the backend of your Frontify libraries, including nested folders.
Library Select
This is where you can select which library of assets you would like to view and use.
Detail View
Displays an additional view section with the details of an asset.
Grid View
View assets and folders in a grid with an asset preview.
List View
View assets and folders in a list.
Settings
Preferences and settings can be found here.
Uploading Files to Frontify
Users can upload new files to Frontify, as well as create a revision (update) of an existing asset.
Upload new file
To upload a new file to Frontify from LinkrUI:
Click the upload button on the bottom left of the LinkrUI panel.
Give your file a name. The current name of the file will be displayed but can be edited.
[optional] Add a description for the file.
Choose what folder to save the file to.
You can only upload to folders within the library you are viewing. If you would like to upload to a folder in a different library, switch the view to the desired library using the library select drop-down.
If no folder is chosen, the file will be uploaded to the top level of the folder structure.
Click 'Upload'.
Create a revision (update) of an existing file
To create a revision of an existing file in Frontify:
Find the asset in LinkrUI
Hover the mouse over the file
Click the ellipsis (3 dots) icon.
Select 'New Version'
Confirm the update.
Placing assets using LinkrUI
To place an asset, you can either
Drag and drop the asset
Use the 'Place' button
Troubleshooting
Error Opening Asset
Problem:
You receive the error with code 'AccessDenied' as shown below.
Error Opening Asset
<?xml version="1.0" encoding="UTF-8"?> <Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>...</RequestId><HostId>...</HostId></Error>
Solution:
This is caused by an asset having download protection applied in Frontify. An admin will need to remove download protection on the asset or you need to request access to the asset in Frontify itself and download it from there (rather than through the integration):
Find the asset in the corresponding Frontify library in the browser.
Click on the asset.
Click 'Request Download' and complete the request form.
